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TERMS & CONDITIONS

 
 
 
1.


If Eco Holidays has to cancel any trip or booking we shall refund all the money that you have paid. We reserve the right to refuse or cancel any booking if we consider it necessary.
 

  2.

If cancellation or alteration by Eco Holidays  is caused by events including war or threat of war, strikes, civil strike, natural disaster, technical or political difficulties affecting air or ground transport, or events amounting to force measure, this will naturally limit our liability. If such events occur before the departure date, we will do our best to make alternative arrangements. If these are not acceptable, than we will make a refund, less any reasonable expenses that we may have incurred.
 

  3.

Eco Holidays has no provision for any insurance on luggage, accident, life or other allied matters on any of the trips. You will have to make your own arrangements in the matter, if required.
 

  4. Additional service charges would be payable to Eco Holidays for any extra arrangements (like hotel reservations, changes in existing travel arrangements, etc.)
 
  5.

In the unlikely event of any grievance not being equably settled during your holiday, complaints must be made in writing within 15 days of the end of your holiday. Disputes or claims, if any, will be settled only under the jurisdiction of Sikkim.

     
    BOOKING CONDITIONS

Your booking will be confirmed upon receipt of complete booking form along with 50% advance payment and balance settled one week prior to the scheduled tour / trek booking with us. Payments may be made in :
a. U.S.Dollars
b. Indian Rupees ( Cash, Bank Draft, Bank Transfers) : For Indian Agents and Domestic Tourists.
c. Swift / Bank Transfers : International Agents & International Tourists can deposit cash / cheque in their own country by Axis Bank Swift Code.
d. The following are the details of our bank account :

Account Holder Name : Eco Tours & Treks
Name of the Bank : Axis Bank  ( formerly known as UTI Bank)
Branch : Gangtok
Current Account Number : 112010200000648
     
    CANCELLATIONS CHARGES

Cancellation of confirmed arrangements, late cancellation & no show will be charged accordingly. Cancellation charges are not levied by Eco Tours & Treks. However Hotels, Restaurants, & Transport Operators do charge the cancellation fees depending on the circumstances.
As we often have to pay deposits to Hotels in order to secure reservations, relevant charges will be invoiced to you in advance.

A month before the start of the trip 10 %
15 days before the start of the trip   25 %
A week before the start of the trip    75 %
     
   

CONFIRMATION
 

   

All reservation requests will be confirmed immediately. In the event, immediate confirmation is not possible; booking status will be advised by email within 48 hrs.

     
   

Please read the general information for your trip before booking on that trip.
For more information you can contact your Himalayan Friend at Eco Holidays by fax or telephone for instant response or bookings.

     
 

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